Terms & Conditions
Terms & Conditions
Last updated: April 2026
Please read these Terms & Conditions carefully before using the achandvee website or placing an order. By accessing our store and making a purchase, you agree to be bound by these terms.
1. About Us
achandvee is an online retail store selling luxury fashion and smart essentials. To get in touch:
- Email: support@achandvee.com
- WhatsApp / Text: +44 7348 315691 (Monday – Saturday, 9am – 10pm GMT)
2. Placing an Order
By placing an order with achandvee, you confirm that:
- You are at least 18 years of age
- The information you provide is accurate and complete
- You are authorised to use the payment method provided
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.
3. Pricing & Payment
- All prices are displayed in British Pounds (GBP £) unless otherwise stated
- We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, and Google Pay
- Payment is taken in full at the time of purchase
- We reserve the right to update prices at any time without prior notice
4. Order Processing & Shipping
- Orders are processed within 1 – 2 business days
- Delivery times vary by destination — please refer to our Shipping Information page
- We offer free worldwide shipping on all orders
- achandvee is not responsible for delays caused by customs, courier services, or circumstances beyond our control
5. Returns & Refunds
Our returns and refund policy forms part of these Terms & Conditions. Please refer to our Returns & Refund Policy page for full details.
6. Product Descriptions
We make every effort to ensure product descriptions, images, and pricing are accurate. However, we do not warrant that product descriptions are entirely error-free. If a product you receive is significantly different from its description, please contact us and we will resolve the issue.
7. Intellectual Property
All content on the achandvee website, including text, images, logos, and graphics, is the property of achandvee and may not be reproduced, distributed, or used without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, achandvee shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order in question.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.
10. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the new terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: support@achandvee.com
- WhatsApp / Text: +44 7348 315691 (Monday – Saturday, 9am – 10pm GMT)