Privacy Policy

Privacy Policy

Last updated: April 2026

At achandvee, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you visit and shop with us at achandvee.com.

1. Who We Are

achandvee is an online retail store selling luxury fashion and smart essentials. Our contact details are:

2. What Information We Collect

When you place an order or interact with our store, we may collect the following information:

  • Your name, email address, phone number, and delivery address
  • Payment information (processed securely — we do not store card details)
  • Order history and purchase details
  • Device and browsing information (via cookies)
  • Communications you send to us

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations, dispatch notifications, and tracking updates
  • Respond to your enquiries and provide customer support
  • Improve our website and shopping experience
  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who help us operate our store, including:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g. PayPal, Stripe)
  • Shipping and courier partners
  • Email and communication tools

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage your cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.

6. Your Rights

Under UK GDPR and data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us at support@achandvee.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Security

We take the security of your data seriously. Our store uses SSL encryption and all payment transactions are processed through secure, PCI-compliant gateways. We never store your full payment card details.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: